Check-in at Truss Hotel begins at 4:00 p.m., and check-out is at 11:00 a.m. If you need early check-in or late check-out, please contact our front desk in advance, and we will do our best to accommodate your request.

Yes! We offer luggage storage services for guests before check-in or after check-out for a small additional fee of $2. Simply ask our front desk staff, and we’ll be happy to assist you.

Absolutely! At Truss Hotel, we provide complimentary Wi-Fi for all guests, allowing you to stay connected throughout your stay, whether you're working, browsing, or streaming.

Yes, we are a pet-friendly hotel. Pets under 100 pounds are welcome with a $100 non-refundable fee per pet per reservation. Bring your furry friend along for your NYC adventure!

We pride ourselves on being a family-friendly hotel:
Cribs are available free of charge, pending availability.
Rollaway beds are offered for king rooms only at a rate of $35 per night, pending availability.
Connecting rooms are available based on availability.

Our cancellation policy varies depending on the rate booked. For non-refundable reservations, the total cost is charged upon booking. For refundable reservations, we require cancellation 48 hours before your scheduled arrival date to avoid charges. Please review the cancellation policy at the time of booking for full details.

Yes, all reservations at Truss Hotel require a valid debit or credit card. For non-refundable reservations, the full amount is charged upon booking. For refundable reservations, the full amount will be charged 24 hours prior to arrival.

Yes, we offer special group rates for larger bookings. Learn more about our group rates in Manhattan or inquire about booking your discounted rate today.

Yes! Our fitness center is open 24/7. Stay active during your stay with a full range of equipment.

Parking at Truss Hotel is available through IPARK, located at 404 West 39th Street. Please note that parking is subject to availability, so we recommend booking in advance or inquiring at the front desk for more details.

Yes, we offer black car service to all major NYC airports, including JFK, for a fee. Please inquire at the front desk for pricing and availability, and we'll assist with booking your transportation.

The 42nd Street Port Authority Bus Terminal Subway Station is just a 5-minute walk from Truss Hotel. Other nearby subway stations include 34th Street-Penn Station and Times Square-42nd Street, making it easy to navigate the city.

For the comfort and safety of all our guests, smoking and vaping are not allowed inside any of our rooms or public areas at Truss Hotel.

Truss Hotel is just two blocks from Times Square, giving you easy access to one of the world’s most iconic locations. Explore the bright lights and attractions of Times Square in just a few minutes' walk!